The Department of Telecommunications (DoT) had in a communication dated November 30, 2017 directed access service providers to allocate short code 14546 for the IVRS-based OTP authentication process for Aadhaar re-verification of mobile subscribers. March 31, 2018 is the deadline set by the Supreme Court for linking of Aadhaar with the mobile phone number.
The IVRS method of linking Aadhaar card number with mobile SIM is among the three options announced by the government in October last year. The Department of Telecommunications had directed telecom operators to provide three ways to enable their customers to link their Aadhaar card with mobile SIMs. These were: OTP-based, mobile app-based and IVRS. “These new methods will help subscribers to get their mobile number linked to Aadhaar without visiting the stores of the telcos (telecom companies),” the Department of Telecom (DoT) had said in a press release dated October 25.
The new IVR-based Aadhaar system will mobile phone subscribers link their SIM from sitting in their home. Earlier, they had to visit the store to get the linking done.
Many telecom operators have activated this service. Mobile phone users may check with their telecom operator for such a facility.
Here’s how the IVRS-based Aadhaar authentication through helpline 14546 works:
Step 1: Dial the toll free number 14645. The number works on any network. You will be directed by the IVR (Interactive Voice Response) to complete the verification. No more going to the store.
Step 2: If you’re an Indian citizen, dial 1. If you’re an NRI, press 2.
Step 3: Provide consent to link your Aadhaar to your mobile number by pressing 1. The IVR will direct you to the next step where you have to feed in the OTP (one-time-password) sent to the registered mobile number.
Step 4: You have to enter your 12-digit Aadhaar number. Then, confirm the same by pressing 1.
Step 5: You also need to feed in your mobile number and then give consent to your mobile operator to pick up information like name, photo, and date of birth from your UIDAI database.
Step 6: Next, the IVR confirms the last four digits of your mobile number after which you feed in the six-digit OTP. Your OTP remains valid for 30 minutes.
Step 7: Confirm you Aadhaar linking by pressing 1. If you have more numbers to link your Aadhaar to, you can do that too by pressing 2
So far, Idea, Vodafone and Airtel have activated this service. Jio users do not need to link Aadhaar as all Jio numbers are registered using Aadhaar (via e-KYC) only. Also, users who are under the corporate plan do not need to go through the re-verification process.