IRCTC has offered delivery of rail tickets allowing passengers to make payment through any payment mode, including cash.
This latest step by Suresh Prabhu-led Indian Railways is bound to bring big cheer to the common man, especially those in smaller cities. According to IRCTC, the step has been taken after realising that many people hesitate to share their credit/debit card details online while booking e-tickets. However, with the facility of doorstep delivery, people will be able to make the payment for tickets by cash or debit/credit card.
IRCTC through its website and mobile app has now introduced pay-on-delivery as one of the payment options for its customers, said a senior IRCTC official.
Delivering tickets at the consumer’s doorstep by offering the pay-on-delivery (PoD) option will facilitate those consumers who book through travel agents to move to online medium.
It will also encourage people who book at railway reservation counters to move to online medium as there is a cost and effort to reach.
PoD charges shall be Rs90 plus sales tax for transactions up to Rs5,000 and Rs120 plus tax for transactions over Rs 5,000.
In case of refusal or cancellation before delivery, the customer will be liable to pay the cancellation and delivery charges.
Read all details @ IRCTC CoD
Sources: Financial Express, Economic Times, LiveMint